21+ Only • Responsible Gaming

yg1m Responsible Gaming Guide

Q: What should I do if I know a minor is using my account?

Contact yg1m immediately via Live Chat or at support@yg1m.im. We will suspend the account right away and investigate. Protecting minors is our top priority and we take this matter seriously.

yg1m provides self-restriction tools, age protection, and support so you can enjoy gaming as entertainment.

What is Responsible Gaming?

Responsible Gaming means keeping gaming under control as a form of entertainment — without it affecting your lifestyle, relationships, or finances. At yg1m, the health and safety of our players comes first, and we provide tools to protect every player.

yg1m always reminds players that betting is entertainment, not a way to solve financial problems. Since losses cannot be predicted or guaranteed, we encourage you to only play with money you can afford to lose.

Gaming is entertainment and should not be used to generate income. Only play when you feel in control of yourself.

The Protection Tools We Offer

yg1m provides these tools so every player can set their own limits

Deposit Limit

You can set your own maximum deposit amount on a daily, weekly, or monthly basis. This tool is the most helpful for keeping your play within your own financial boundaries.

Time-Out

When you need a short break, you can request a Time-Out — from a few days to a few weeks — to step away and reset.

Self-Exclusion

If you want to stop playing, you can request Self-Exclusion through Support. A set time period can be applied.

21+ Age Requirement

Only players aged 21 and above can open an account and play on yg1m. This is an important policy that protects minors.

24/7 Support

If you have a problem related to gambling, contact yg1m's 24/7 Live Chat (in Myanmar language) or reach us at [email protected] right away.

Reviewing Your Gaming History

You can review your own gaming history at any time, which helps you decide whether your playing habits need to change.

Warning signs of uncontrolled gambling

If you notice any of the following signs in yourself, stop and seek help. yg1m believes that doing so is not a weakness — it takes courage.

If gambling is no longer bringing you joy and is causing you distress, decide to stop without delay.

Depositing more and playing more to try to win back losses ("Chasing losses")
Borrowing money to gamble, or planning to borrow money to gamble
Neglecting family, work, and social relationships because of gambling
Hiding your gambling or lying about how much you gamble
Feeling irritable and restless when not gambling, and only feeling normal when you gamble
Trying to stop but continuing to gamble anyway
Looking back at past gambling sessions and feeling certain you would have won

How to set up Self-Exclusion

Follow these steps to request Self-Exclusion

Open Live Chat

Open yg1m's 24/7 Live Chat and let us know that you would like to request Self-Exclusion. You can reach us in Burmese.

Set a period

Choose a period of one week, one month, or longer. Your account will be reopened only after that period ends.

Receive confirmation

A support agent will confirm your Self-Exclusion period and block access to your account for that duration.

Review

Once your Self-Exclusion period is over, if you choose to play again, continue using our responsible gambling tools and play responsibly.

Responsible Gambling Tips

Follow these steps to keep gambling as entertainment. Gambling should be fun, not stressful.

Before you play, accept that you may lose and set a budget in advance
Set a time limit and stop playing once that time is up
Do not rely on gambling to solve financial problems
Do not gamble while drinking alcohol or using drugs
Keep a healthy balance of time with family and friends — not just gambling
Do not play when your finances are in poor shape — only play with money you can afford to lose
If you lose, do not keep playing to try to win it back
Take regular breaks and reflect on how you are playing

Deposit Limits and Account Controls

Tools built into yg1m to help you manage your finances

Daily Limit

Set the maximum amount you can deposit in a single day. The limit resets automatically after 24 hours.

Weekly Limit

Set the maximum amount you can deposit in a week in advance. Once your budget is reached, deposits will stop automatically.

Monthly Limit

Set a monthly spending cap, and yg1m will prevent you from going over that amount.

You can set deposit limits through yg1m's Live Chat. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.

How to Get Help

If you are facing any problems related to gambling, yg1m provides 24/7 support

24/7 Live Chat

You can contact us directly in Myanmar language. You can discuss any issue including gaming problems, limit requests, Self-Exclusion and Time-Out. Visit yg1m and open Live Chat.

Email Support

If you need to explain a gaming issue in detail, contact us at [email protected]. Your privacy will be fully protected and our staff will reply in Myanmar language.

What You Should Know About Responsible Gaming

Frequently Asked Questions from Players

Once your Self-Exclusion period is over, your account can be reopened only upon your request. At that point, we will review and confirm that you still wish to proceed. For any questions about your Self-Exclusion period, contact us via Live Chat.

Lowering your deposit limit takes effect immediately, but increasing it requires a 24-hour waiting period before it applies. This policy is a safeguard to prevent players from instantly raising their limit after a moment of impulse, without thinking it through.

Time-Out is a tool designed for a short break — from a few days to a few weeks — after which you can return to playing. Self-Exclusion is for a longer period — one month or more — and you can only request to reopen your account once that period has fully ended. If gambling is causing serious problems in your life, we recommend choosing Self-Exclusion.

Contact yg1m immediately via Live Chat or at [email protected]. We will suspend the account right away and investigate. Protecting minors is our top priority and we take this matter seriously.

This responsible gaming page on yg1m is here to educate players and you can return to read it at any time. If you want to know more, you can also talk to our team via Live Chat.

yg1m's support team is here to help, not to judge you for what happened in the past. When a player comes forward and says gambling is causing them problems, we respond with trust and support. Any request for Self-Exclusion or limits will be handled immediately.

Safe and Fair Gaming

Use yg1m's tools to keep gaming as entertainment only and get a complete gaming experience

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